Contact US - SMM Booster BD

Good support is half the service. If something's unclear, an order looks stuck, or you just want to know which service fits your page reach out. A real person reads every message.

How to Reach Us?

Email: [support@smmbooster.bd]

Support ticket: open one from your dashboard after logging in

For anything tied to a specific order, a ticket works best because your order details are already attached. Email is fine for everything else. Please don't send the same question both ways at once it splits the thread and slows the reply down rather than speeding it up.

Contacting Us About an Order:

Include these four things and we can check it straight away:

• Your Order ID
• Which service you bought
• The link or username on the order
• A short, clear description of the problem

Without the Order ID we have to ask for it first, which costs you a whole reply cycle. So send it in your first message.

Payments and Account Balance:

Deposit not showing up? Balance looks wrong? Email us with your transaction ID and the number you paid from, and we'll trace it. One important warning. We will never ask for your bKash or Nagad PIN, your OTP, or your account password. Not by email, not through any other channel. Anyone asking for those is not us. Ignore the message and report it to us.

General Questions:

Not sure which service suits your page? Wondering how drip-feed works or whether a service includes refill? Ask before you order, not after. We'd much rather explain something in two minutes than deal with a refund request later. Reseller pricing and API questions go to the same address. Mention your expected monthly order volume so we can point you to the right tier.

Response Times:

Most emails get a reply within a few hours. Peak times and weekends can run slower. If a full day passes with nothing, send a follow-up — occasionally a message slips through.