Nobody reads a refund policy for fun. But this one decides what happens when an order goes wrong, so it's worth two minutes before you deposit. Short version money you add becomes panel balance, failed orders come back as balance, and mistakes on your side usually don't qualify.

1. Deposits Are Not Reversible:

Once a payment clears, it becomes balance in your account. We don't send money back to a bKash, Nagad or Rocket number after a deposit goes through. That balance stays yours and covers any order you place on the panel, whenever you're ready to use it. So add what you plan to spend. If you're testing the panel for the first time, start with a small deposit rather than a large one.

2. Disputes and Chargebacks:

By completing a payment you agree not to file a dispute or chargeback against us. If a dispute is filed after a deposit, we reserve the right to:

• Cancel any pending and future orders on the account
• Suspend the account permanently
• Remove followers, likes or views already delivered to your account or your client's account

Talk to support first. Almost everything gets sorted faster through a ticket than through a dispute, and a dispute closes the door on the friendly options.

3. When You Do Get Your Money Back:

Some situations are clearly on us, and those get refunded as account credit:

• The order fails completely and never starts
• A service becomes unavailable after you've already paid
• A system error causes the order to break mid-delivery
• Delivery stops partway and cannot be resumed the unfinished portion is credited back

Refunds are issued as balance on your account, not back to your mobile wallet.

That balance works on any service here.

4. Cancelling an Order:

Want to cancel? Open a ticket immediately. If the order hasn't started processing yet, we can usually stop it and return the balance. Once delivery has begun, cancellation is often impossible because the work is already moving through our suppliers. Partial delivery means partial credit at

best.

5. When Refunds Are Not Given:

These are the common ones, and almost all of them come down to order details:

• The account was set to private when the order was placed
• The username or link was wrong, misspelled or pointed to the wrong post
• The post or account was deleted, hidden or renamed mid-delivery
• You changed your mind after the order delivered as described
• The order delivered correctly but the result wasn't what you hoped for

Check your link twice before submitting. This is the single biggest cause of refused refunds and it's fully avoidable.

6. Drops and the Refill Guarantee:

Drops are handled by the refill guarantee, not by refunds. Services marked with a refill period get topped back up at no extra cost within that window. Open a ticket with your order ID and support handles it. Services with no refill marked on the listing carry no drop protection. The listing always tells you which is which, so read it before ordering a large quantity.

7. Running Multiple Orders on One Link:

Don't run orders from several panels or several services on the same post at the same time. The counts collide, delivery tracking breaks, and nobody can tell which order delivered what. Orders affected this way aren't eligible for a refund. Let one order finish before starting another on the same link. It's slower but it actually works.

8. Fraud:

Stolen payment details, fake transaction IDs or any attempt to deposit with money that isn't yours ends the account immediately. No exceptions, no appeal, and any remaining balance is forfeited.

Questions Before You Order:

Not sure whether your situation qualifies? Ask before you pay, not after. Reach support at [support@smmbooster.bd] or through our Telegram channel. A two-minute question saves a lost order.